If you’ve got problems with heating, ventilation or air conditioning (HVAC), you’ll need to a hire a HVAC technician. This is the type of home maintenance you can’t really do yourself, and you certainly don’t want it in the hands of amateurs. Heating and air conditioning systems are present in most homes, and you definitely don’t want them failing on you. For best product life, you actually should be getting heating and air conditioning units serviced regularly.
So, for that regular maintenance and for any unexpected repairs, here’s how you can choose the right HVAC technician.
Ask for Recommendations
Naturally, one of the best ways to find a great HVAC technician in your area is to ask for recommendations. Friends and family have no doubt used one before, so they’re a great source of information. Ask people if their technician is reputable, and they’ll be sure to tell you.
Folks are much more likely to talk about a bad experience rather than a good one, so you’ll soon find out if someone’s had a horror story with a local technician.
Look for Social Proof
By social proof, we mean looking online for a company’s credentials. While most company websites are only going to display their best testimonials and reviews, there’s other places you can look. Google reviews are a less-biased source of information, and you can find out what others are saying about that technician. Social media websites like Facebook also have reviews you can look at.
You can also find out if they’ve won awards or if they’ve been recognised by the community in any way.
Consider How Long the Business Has Been Operating
Most businesses don’t stay around too long if they’re not providing a great service. So, another sign of a good HVAC technician is longevity. While having a well-known name doesn’t guarantee great work, you can safely assume they know what they’re doing. If you’re still not convinced by a company’s name and local reputation, repeat step one and ask friends and family if they’ve ever used them.
Ask for Quotes and Specific Information
One thing all reputable HVAC technicians should be able to supply is a quote. Not just verbally, but in writing. Especially when you’re talking about regular maintenance, all technicians should know what they’re going to charge.
For repairs, even if you have to pay a call-out fee for diagnosis of a problem, you should still then be able to get an accurate quote. Once your technician knows exactly what’s involved, their pricing should be transparent.
Ensure They’re Licensed
Also, HVAC work is extremely specialised and requires certain licensing. While it’s hard to believe that HVAC businesses and technicians would be dishonest about this, it does unfortunately happen. The responsibility is actually yours to ensure you have fully licensed people working on your HVAC systems, so do your homework before calling. Most companies will display their licensing information on their website.
Make Sure They Work with Your Brand
Finally, before you even call a technician out, let them know the brand of system in question. While it’s reasonable to expect that an experienced professional would be knowledgeable across all brands, it isn’t always the case. Firstly, if they don’t have this knowledge, it might be a sign they’re not as experienced as they claim. Secondly, you can save time and money by only engaging with a technician who works with your systems.